Q: Does the Peppermill provide shuttle transportation?
A: The Peppermill features an easy and convenient airport shuttle which departs from the valet area outside the Hotel Lobby, and runs every half-hour beginning at 4 am. The last shuttle departs from the Peppermill going to the airport at 11:30 pm. In addition, the airport shuttle departs from the airport going to the Peppermill every half-hour beginning at 4:15 am, and continuing to 11:45 pm. This shuttle picks-up at the North exit of the Baggage Claim area.
Q: What is the Peppermill's Address and Phone Number?
A: 2707 South Virginia St, Reno, NV 89502; 1-866-821-9996
Q: How do I get to the Peppermill from the airport?
A: Turn slightly right at East Plumb Lane (signs for US-395 S / Carson City / Lake Tahoe / Plumb Ln) 1.4 miles. Turn Left at S. Virginia St 0.5 miles.
Q: What time is check-in/check-out?
A: Check-in is 3:00pm and check-out is 11:00am
Q: How can I get a late check-out?
A: A late check-out can be requested by calling the front desk. Late checkout times may vary and cannot be guaranteed depending on the occupancy of the hotel.
Q: What types of amenities are included in the rooms?
A: All rooms include the following amenities:
- 24-hour room service
- Custom-made high quality mattresses
- Luxurious triple sheeting and linens
- Goose-Down and non-allergenic foam pillows
- Generously-sized terry cloth towels
- Writing desk
- Pay-to-view movies
- Hair dryer and Vanity mirror
- Iron/Board
- Self-Service Express Check-in/Check-out Kiosks
- Video check-out
- Connecting rooms are available
- ADA Accessible
- Keurig coffee maker
In addition to the standard amenities, each Tuscany suite offers:
- 42" LCD High Def television
- Custom made plush pillow-top king size beds
- Spacious, elegant marble bathroom with his and hers sinks
- European soaking tub and separate marble enclosed shower
- LCD High Def television in bathroom
- ADA Accessible
Q: Does the Peppermill offer free parking for hotel guests?
A: Yes. Peppermill visitors and guests have access to our parking garage. RV and oversized vehicle parking is available for hotel guests only.
Q: Does the Peppermill offer an on-site business center?
A: They offer various business services. Click
Business Services to view a complete list.
Q: Does the Peppermill offer a Fitness Center?
A: Yes, they offer a full Fitness Center.
Q: Does the Peppermill have internet service?
A: Free wireless internet access is offered to all guests.
Q: Does the Peppermill provide wheelchairs?
A: They offer wheelchairs for quick transportation or emergencies. To obtain a Scooter or wheelchair for the duration of your stay, arrangements can be made by contacting Med Tech at (775) 826-2022. Simply place your order with them and the scooter will be delivered to the Peppermill's Bell Desk for your arrival.
Q: Does the Peppermill offer room accommodations for the Physically Challenged?
A: Yes, they offer roll-in showers, accessible tubs and Hearing Impaired features. Please notify us of any need for these accommodations when making your reservations.
Q: How many guests are allowed in each room?
A: Room rates are based on double occupancy. Additional guests are $10 per person with the exception of children under 13. There is a 4 guest maximum.
Q: Does the Peppermill allow pets?
A: Pets are not allowed in the Resort. Comfort and Emotional* support animals are considered pets and do not qualify under Title II or III ADA protection and are not allowed at the Resort. Service Animals are welcome.
* Specific qualified tasks performed are exempt
Q: What is the temperature going to be like during my stay?
A: Seasonal Averages: December - February: 40°F. March - May: 68°F. June - August: 90°F. September - November: 55°F.
Q: How do I book rooms not available online?
A: If you wish to book a room that is not available online, please call (866) 821-9996.
Q: What is the Peppermill's Cancellation Policy?
A: Cancel 24 hours before your reservation to avoid any charges. Holidays and Special Event dates require cancellation 72 hours before your reservation.
