Terms and Conditions

Event
Attendee understands that the CookieCon Ticket entitles the purchaser entry and access to the CookieCon event only. Purchasing additional Add-On Workshops entitle the attendee to those specific classes. Attendee understands that these items are purchased separately and that no other benefits are included (including, but not limited to travel and lodging). There is not a physical ticket provided. Attendees are expected to keep information sent via email for confirmation.

Protection of Class Content
Attendee agrees not to copy instructors’ materials for any purpose, including republication, duplication, or sharing. Unauthorized photos or videos in any class, breakout session, demo, or Add-On Workshop is prohibited.

Cancellation Policy
Attendee may cancel either the CookieCon ticket or any Add-On Workshop before February 7, 2025 for a partial refund. There will be a $19 processing fee retained for the refund of a CookieCon ticket itself, and $19 for each Add-On Workshop canceled. An Add-On Workshop is considered "canceled" even if a different class is added to replace the dropped class. The $9.95 registration fee will not be refunded. After February 7, 2025, there will be NO REFUNDS for cancellations for any reason.

Early Registration for Add-On Workshops (which starts a week after CookieCon Attendee Tickets go on sale, and lasts for one week) is a benefit for CookieCon Attendee Ticket holders. Attendees canceling their Attendee Ticket will also have any Add-On Workshops purchased during that period canceled. A Full Attendee cannot change to an "Add-On Workshop Student Only", and maintain Workshops purchased during the Early Registration period.

Any cancellation must be made in writing and sent by email to contact@cookiecon.com

If CookieCon must be canceled as a whole (at any point), CookieCon will refund ticket price to Attendees, minus a $19 processing fee. Add-On Workshops will also be refunded minus a $19 processing fee per class. The $9.95 Registration Fee will not be refunded. Additional purchases, such as an Official T-Shirt, will be refunded in full.

Event Refund Policy
Beyond the cancellation policies listed above, no refund for either the CookieCon Attendee Ticket or Add-On Workshops will be offered to Attendee.

Ticket and Class Transfers
If Attendee is unable to attend CookieCon, either as an Attendee or as an Add-On Workshop Student, an alternate person may be sent in their place at no extra charge. Notification should be made in writing by the original ticket holder (via email to contact@cookiecon.com) as soon as possible. When writing, please include the alternate Attendee’s full name and email address. Selling a CookieCon Ticket and/or Add-On Workshop to another person is permitted, but payment must be arranged and completed between the selling and purchasing parties.

Attendee may not inflate ticket or Add-On Workshop Class prices for resale (ticket scalping). Persons scalping tickets may be banned from purchasing CookieCon tickets in the future.

Sharing of Benefits
There is no sharing of Attendee benefits. Each registration (or ticket) allows admittance of one person only. Benefits included with ticket purchase may not be pieced out (for example, a banquet ticket cannot be sold or given to another person. Sharing/splitting class and event attendance is also not allowed.)

Sugar Show Participation
Full Ticket Attendees may participate in the Sugar Show competition and/or collaborative category. Attendee agrees to keep all designs family-friendly and culturally sensitive. They agree to not depict anyone in a mocking manner and avoid caricatures or stereotypes that may offend. (More information and Sugar Show guidelines can be found on www.CookieCon.com)

Change of Event Content
CookieCon will try to ensure that the scheduled program is correct and communicated on our Website. However, CookieCon may need to alter the program prior to, or during, the event and reserves the right to do so without notice.

Liability
CookieCon will not assume responsibility or liability for any loss or damage of personal effects or for any injury or loss during the event. CookieCon reserves the right to postpone or cancel this event due to strike, war, terrorism, natural disaster, quarantine, pandemic, government restrictions, or other emergencies or causes over which we have no control. CookieCon is not responsible for any loss or damage as a result of a substitution, alteration, postponement or cancellation of the event as a whole or any portion of our program.

Payment
Payment in full is required at the time of registration. Any Ticket, Class, or other Options that are not paid for at the time of selection will be removed from your account and will not be reserved.

Sales, Promoting, and Teaching at Event
Attendee agrees to do no soliciting of a business, or product or service sales, either at the event or through official CookieCon social media channels unless done so as an official sponsor or vendor.

Attendee further agrees to hold no paid classes (outside those officially organized through CookieCon) on the premises of the venue during, up to 2 days before, and 2 days after the event.

Registration Fee
CookieCon will charge each registrant a non-refundable, one-time registration fee of $9.95 to offset software costs and processing fees.

Privacy Note
CookieCon is committed to respecting Attendee privacy and protecting data. If any individual for whom we hold data wishes to cancel and remove this information from our systems, they will communicate this request to CookieCon. Attendee first and last names may be shared with the hotel for auditing purposes.

Notice of Filming and Photography
News, production companies, or CookieCon itself may record or photograph at the event. By attending CookieCon, Attendee acknowledges and consents to photography, audio recording, video recording and their release, publication, exhibition or reproduction on web, social media, TV, event slideshows, or any other purpose.

Code of Conduct
All attendees are expected to help maintain and contribute to the culture of kindness, sharing, and inclusion that CookieCon exemplifies. This conduct is expected both at the event itself and on social media prior to and after the event.

COMMUNICABLE ILLNESS (including COVID-19) SAFETY ACKNOWLEDGEMENT AND WAIVER

Participants agree to adhere to any federal, state, county, city, property, or event restrictions or mandates (which may be in place at the time of the event) relating to practices to reduce the spread or risks of exposure to communicable illnesses (including COVID-19). Such restrictions or mandates may include (but are not limited to) face coverings and social distancing.

CookieCon cannot guarantee that its participants (including attendees, staff, volunteers, vendors, etc.) will not become infected with a communicable illness (including, but not limited to COVID-19).

DUTY TO SELF-MONITOR:
Participants agree to self-monitor for signs and symptoms of any communicable illness. Participants experiencing symptoms will take measures to prevent spread, such as masking, limiting contact, sanitizing, etc.

ASSUMPTION OF RISK.
Participants acknowledge and understand the following: Participation includes possible exposure to, and illness from, infectious diseases including, but not limited to, COVID-19. While particular rules and personal discipline may reduce this risk, the risk of serious illness and death does exist; Participants knowingly and freely assume all such risks related to illness, injury, harm, loss, and infectious diseases, such as COVID19;

LIABILITY WAIVER AND RELEASE OF CLAIMS:
I acknowledge that I willingly choose to engage in the CookieCon event, understanding the assumption of risk. I hereby release and waive all liability, and claims of whatever nature against CookieCon, including in each case, their owners, staff and volunteers.